Help Center

Troubleshooting Guides & Support

Troubleshooting Guides

1. The magnetic detector is beeping constantly.

Cause: Magnetic interference.

Solution: The magnetometer is extremely sensitive. Ensure you are not holding your phone close to large metal objects (fridges, door frames) or other electronic devices (laptops, other phones). These emit their own magnetic fields that can trigger false positives. Move to the center of the room and calibrate by waving your phone in a figure-8 motion.

2. I can't see the "Lens Glint" in the detector.

Cause: Improper lighting or distance.

Solution: The lens detector works best in a dark room. Turn off the lights and close all curtains. Hold your phone at eye level and scan slowly. A hidden camera lens will reflect the flash back as a bright, steady dot that stands out against the dark background.

3. Network Scanner isn't finding devices.

Cause: "Local Network" permission denied.

Solution: Go to your iPhone Settings > Stop Stalker and ensure the "Local Network" toggle is ON. Without this permission, iOS prevents the app from seeing other devices on your Wi-Fi.


Contact Support

Still facing issues? Our engineering team is here to help.

Please email us with a description of your issue, your device model, and iOS version.

Email Support